OUR TERMS

Your statutory customer rights are not affected.

We reserve the right to change these terms and conditions at any time but will notify you in advance of such changes.

Amby's Aesthetics is a 'by appointment only' clinic and is committed to providing all of our clients with exceptional service. 

When a client cancels without giving enough notice, they prevent another client from being seen.

Amby's Aesthetics is committed to providing all of our clients with exceptional service. 

When a patient cancels without giving enough notice, they prevent another client from being seen. Amby's Aesthetics is a non-surgical clinic and can not guarantee results. 

By booking your appointment you understand each client will have different results. 


Aftercare is provided and must be followed for best results. 

By booking your appointment and paying the deposit you are accepting these terms and fully understand you are liable for full payment of the service booked by yourself and at no point will any kind of refund/credit note be issued.


By booking your appointment, and failing to attend you agree to pay the FULL AMOUNT of the services reserved, this will be debited from the pre-authorised card on your profile - without prior notice. A receipt of this payment will be sent to the provided email address on your booking profile.


Consultations & Treatment Reviews: 

Consultations & Treatment Reviews will be charged at £20 if you do not show up for your scheduled appointment - please read the No Show policies for more info.


Booking Fees & Refunds: 

All booking fees and payments made are non refundable. 

No refunds of any kind will be issued.


Bulk Bookings:

When booking a course of treatment, each appointment is required to be booked on your first visit to the clinic. Any missed appointments are no refundable, and the No Show policies will come into play.


For more information on terms please visit www.ambysbeauty.com 

By ticking the box below you are agreeing to our full terms of booking, this is available to read at www.ambysbeauty.com




Please use the email received 48 hours prior to your scheduled appointment to notify us of any changes. We do not accept any change made via email or text message - You will not be entitled to reschedule this appointment. 


Rescheduling & Cancelations 

Please use the email prior to your scheduled appointment to notify us of any changes. 

If prior notification is not given, you will be charged the amount paid upon booking, or deposit amount for the missed appointment. (100% of treatment cost will be charged to the card on file OR you will forfeit one of your course appointments)

You will not be entitled to reschedule this appointment. All deposits are non refundable, you have 36 hours prior to your appointment to reschedule.

All deposits are non-refundable.

Minors (under 16)

When booking online you understand that nobody under the age of 16 is allowed in the salon. If you arrive with a persons under 16, you will lose your appointment, and deposit; treatment booked is void, and non refundable or transferable. (Due to insurance purposes)

By booking online and using the booking system you agree to our terms of use.

New Client Offers

15% OFF TERMS & CONDITIONS: NEWCLIENT15

is valid for all new customers to use once at Amby's Beauty, Knebworth, via online booking only. The discount code is only valid against a FULL PRICED, SINGLE TREATMENT only, and can not be used with any other offers, or alongside Personalised Treatment Packages.

The code excludes personalised packages or courses, or any discounts already applied - as a discount has already been applied to these.

Refunds

We do not offer refunds on deposits or any treatment received. As we are a non-surgical clinic we can not guarantee results, as stated in your consent form signed prior treatment.

We will only issue a refund in form of a voucher if treatment is unsuitable due to a contra-indications poor to treatment.

Course Bookings, Gift Vouchers & Discount Codes 

Gift Vouchers are valid for 6 months from date of issue, unless otherwise stated on the voucher. When a balance is redeemed, we do not extend the expiry date. Course booking codes are valid for 3 months, within this time they must be booked online using the booking code sent via email upon the time of booking. They can only be used by the persons who purchased the code and cant not be split between parties.

Amby's Beauty are unable to reissue any lost or stolen codes. Please keep this safe.

Any codes issued are strictly subject to the individual terms and conditions with which they were issued, which may include, amongst other things, eligibility of use and maximum treatment value, with no cash value - no refund option is available. If any of the terms and conditions with which the discount codes were issued contradicts these terms and conditions, the terms and conditions in respect of the discount code will prevail.

 

PRICING

The prices of the treatments will be as stated on the Website & Booking System. We take reasonable care to ensure that the prices of treatments are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of pre booked treatment / personalised packages, the price confirmed at the time will not change.

Prices for our services may change from time to time, but changes will not affect any bookings which we have confirmed.

Payments

Payments must be made in GB Pounds Sterling only, and by one of the following payment methods unless otherwise specified.

We accept the following

  • Visa 

  • MasterCard 

  • American Express

  • Maestro 

  • Visa Electron

  • Bank Transfer
    (must be made 12 hours prior treatment)

  • PAYL8R
    (must be conformed before your appointment, for more information contact the clinic today)

 

DATA PROTECTION

Your personal data is safe!

The General Data Protection Regulation (“GDPR”) is a new law affecting businesses and how they collect and use data that will come into effect on May 25, 2018 in the European Union. The new legislation places an onus on every business to abide by additional obligations. Consumers are gaining extra rights regarding their data.

When you make contact or a transaction on through the website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons and will not be passed to ANY 3rd party!

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Stripe.com and used by all company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, update you on all offers and new services, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at info@ambysbeauty.com or send us mail to: info@ambysbeauty.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@ambysbeauty.com or send us mail to: info@ambysbeauty.com

 

ENQUIRE TODAY

We aim to answer all enquiries within 24 hours.

Want to book an appointment? Click here

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01438 893123

141a London Rd, Knebworth SG3 6EX, UK

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